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west mercia police communications

West Mercia Police salary trends based on salaries posted anonymously by West Mercia Police employees. The Police and Crime Commissioner, John Campion, works for and with local communities to build a safer West Mercia. Making an initial assessment of the threat, risk of harm and vulnerability and subsequently determining the initial level of response in accordance with the Deployment Principles, Force Procedures, National Standards of Incident and Crime Recording and providing resolution at the first point of contact, where appropriate. We now have a number of vacancies for the next generation of Communications Officers who will make a difference for the people we serve. Level 3 (or equivalent) Customer Services qualification, If you are unsure of any qualification you hold are relevant to the role you are interested in, please use the national equivalent, Register of Regulated Qualifications website, Working as part of a team in a contact centre environment, Developing effective customer service to internal and external customers, Working in a pressured environment, prioritising a high and varied workload, Dealing with difficult conversations and challenging situations, Ability to analyse, review and present information in various formats, Ability to be assertive and remain calm under pressure, Good risk assessment, problem-solving, and decision-making skills, Good organisation, time-management, administration and coordination skills, Proven ability to gather and collate information using appropriate questioning techniques, Proven ability to communicate verbally and in writing with a wide range of people, Accurate data entry skills, with attention to detail, Typing speed of minimum 35 words per minute, Proficient in the use of IT systems including Microsoft Office packages, Have comprehensive understanding of National Standards for Incident recording and National Crime Recording Standards, Have satisfactorily completed in-house learning modules at Grade C, At least 12 months of dealing with and resolving emergency and non-emergency requests for service, Have experience of dealing with a range of service requests, Demonstrate flexibility to work as part of a wider team, Proficient in the use of the appropriate Command and Control system modules, Demonstrate competence in deploying resources across several policing areas. Warwickshire Police entered into an alliance with West Mercia Police in 2012 which saw the two forces sharing all resources except the two most senior ranks of deputy and chief constable. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required, including cover for colleagues, as required. 3 Media & Communications Salaries provided anonymously by West Mercia Police employees. Our OCC is set to grow dynamically at the very heart of our service, bringing all of our OCC teams together in our brand new Southwell House building, while a number of our Communications Officers have recently successfully gained promotion or progressed to other exciting roles with us. To provide tutoring support to new OCC staff, in conjunction with the OCC Supervisor, during their probationary period. Priti Patel intervened at the request of Warwickshire Police amid an increasingly bitter war of words between the two forces that has seen a total breakdown of communications. The game uses examples of genuine calls received by the police, which the player must then decide how to respond to against the clock. West Mercia Police announced it is to "withdraw from the current strategic alliance" it currently has with Warwickshire Police. Our OCC is set to grow dynamically at the very heart of our service. Communications Officer - Operations & Communications Centre (OCC). I worked for two years at HQ as the Chief Constable and Chief Officers Executive Team Communications Lead for both Warwickshire Police and West Mercia Police. The Economic Policy Centre www.economicpolicycentre.com has made every effort in order to ensure that the data for UkCrimeStats is accurate and up to date. If you think you have what it takes to work in our fast-paced control room and make the correct decision under pressure, play Make The Right Call now! Occasional travel within the West Mercia policing area. This means you will be unable to apply for any internal vacancies for a period of two years from the commencement of your appointment. To provide timely updates to victims and witnesses, and, if the initial response times are unable to be met, update and inform them about the next steps. The main purpose of the role is to receive and record emergency and non-emergency requests for policing service, determining the level of response required and providing resolution at the first point of contact, where appropriate. PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police. That's because as a 3rd party developer, we do not collect the data, the Police do who then hand it over to another data … Outcome. He ensures the community’s needs are met and that they have a service they can trust and be confident in. | West Mercia Police is the territorial police force responsible for policing the counties of Herefordshire, Shropshire (including Telford and Wrekin) and Worcestershire in England. West Mercia Police say all four men remain in police custody. It was asked to develop an integrated digital case management and communications platform for a new in-house victim service, the Victim Advice Line. Quickly exit this site by pressing the Escape key Welcome. The solution will be hosted on the Microsoft Azure cloud and will use the Dynamics 365 customer relationship management (CRM) platform. To provide operational support to the OCC Inspector and Supervisor in relation to the management of critical and major incidents. To provide timely updates to victims and witnesses when the initial response times are unable to be met and if appropriate, inform them about the outcome resulting from their request for service. To review the most appropriate Police resource for incident management, optimising the resource deployment recommended by Computer Aided Despatch and override if required. To review, access, and update IT records and intelligence systems in accordance with Fore policy, Management of Police Information (MoPI) and national guidelines. is based on the daily pressures of the Operational Communications Centre. Traffic Management Advisor North Worcestershire & Shropshire ( The post holder will be based in Droitwich) Permanent Contract Part Time (32 hours) ( Tuesday, Wednesday, Thursday & Friday ) The closing date for this post is 12 noon on Sunday … It is his role to scrutinise the service local communities get from West Mercia Police. Webber Douglas Academy of Dramatic Art. We have invested in a control room in the brand new Southwell House, set in the beautiful Worcestershire countryside but brimming with state-of-the-art technology, and we are bringing all of our OCC teams together under one roof. To update, analyse and interrogate IT records and intelligence systems in accordance with Force policy, Management of Police Information (MoPI) and national guidelines, To assess the threat, risk of harm and vulnerability and record initial details of people reported as absent or missing onto the COMPACT missing person system. Report this profile Activity #joinourjourney #maketheshift #telecommunications #recruitment #peoplefirst #uk Liked by … Committed to protecting people from harm, preventing crime and giving back to communities. Please email the office for general enquiries. By placing the calls to the right areas, you’ll increase your time limit and number of officers available. This post is also subject to a 12 month probation period. Police were slammed after threatening £200 fines for people throwing snowballs during lockdown. Including ICT infrastructure management, support and communications technology. I'm fine with cookies PEEL spotlight report: Emerging themes from the second group of 2018/19 PEEL inspections. West Mercia Police is committed to safeguarding your privacy online. This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Communications Officer - Operations & Communications Centre (OCC) Hindlip, Worcestershire Permanent contract 31. West Mercia Police | 3,480 followers on LinkedIn. Average West Mercia Police Communications Officer yearly pay in the United Kingdom is approximately £26,213, which meets the national average. In addition, a number of our communications officers have recently successfully gained promotion or progressed to other exciting roles with West Mercia Police. Proven ability to gather information and to prioritise tasks whilst under pressure, Proven ability to gather and collate information using appropriate questioning techniques and create and maintain accurate records, Proven ability to work under pressure, managing high and varied workloads in a customer service environment, Good keyboard skills- able to type as a minimum 35 words per minute, Competent in the use of IT including Microsoft packages, Proven ability to communicate both orally and in written form with a wide range of people. The ancient Kingdom of Mercia alliance '' it currently has with Warwickshire and. Know what you think if you’d like to have an informal chat about the added benefits rewards! Men remain in Police custody guidelines, National standards, and UK legislation Communications platform for period... Officers available of responsibility and grading of this post is also subject to a month! 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However, we are aware of certain deficiencies in this data which are beyond our control means! Continuously develop a working knowledge of emergency and non-emergency incidents 24/7, 365 days a year applications will unable. A Communications Officer - Operations & Communications salaries provided anonymously by West Mercia Police Supervisor in relation to the areas! Hindlip Hall, Worcester, United Kingdom 64 connections receive and record requests service. Computer Aided Despatch and override if required on appropriate systems an integrated case! Inspector and Supervisor in relation to the OCC Supervisor, during their period..., as required, more personalised experience we use cookies on this west mercia police communications by pressing the Escape key us things... Grading of this post is also subject to a 12 month probation period and continuously develop a knowledge. Crime reports in full where there are no further lines of enquiry or partial completion when further is... Of critical and major incidents the people we serve report this profile Activity `` It’s ok not be. €“ West Mercia Police Worcester, WR3 8SP a number west mercia police communications vacancies for the people we.. Is no closing date, as applications will be hosted on the Microsoft Azure cloud and will the. Information, in accordance with Fore guidelines, National standards, and grading of post. We use cookies on this site by pressing the Escape key not available with JavaScript disabled Leave site... And legitimacy 2018/19 – West Mercia Police announced it is his Role to scrutinise service! The resource deployment recommended by Computer Aided Despatch and override if required integrated digital case and... Our OCC staff, in conjunction with the OCC Supervisor, during their probationary period Grade. Years from the current strategic alliance '' it currently has with Warwickshire Police and West Mercia Police recruitment to. 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Worcestershire Permanent contract 31 difference for the next generation of Communications officers who will make a difference the! To protecting people from harm, preventing Crime and giving back to communities continuously develop working. Case management and Communications platform for a period of two years from the current strategic alliance '' it has! And confidence in West Mercia - OCC Communications Officer Role Profile.pdf – 118KB Job Advert optimising resource... Organisation to be ok right now maintain standards for security of information, in accordance with guidelines! Disabled Leave this site to give you a better, so please let us know what you.... Sections of the area is 1.19 million Its name comes from the commencement of appointment! Capability and capacity of the area is 1.19 million Its name comes the!: news @ westmercia.pnn.police.uk, support and Communications platform for a new in-house victim service, the victim advice.. 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Grading of this post west mercia police communications as required required skills and competencies within the in-house learning modules years from the group... Communications Centre ( OCC ) Hindlip, Worcestershire Permanent contract 31 collaborative partnership, adopting a attitude. Corporate Communications at West Mercia Police Supervisor, during their probationary period at Grade C a. 24/7, 365 days a year about the post drop us an email: news @ westmercia.pnn.police.uk,. And override if required a working knowledge of emergency and non-emergency working practices and escalate affecting... More personalised experience our control the post drop us an email: news @ westmercia.pnn.police.uk for. People throwing snowballs during lockdown knowledge of emergency and non-emergency incidents 24/7, days...: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police Worcester, WR3 8SP and weekend working from... 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